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Accessibility, Copyrights, Credits and Privacy

Web Accessibility and Alternative Accessibility Website Content Statement

Thank you for visiting our website. To help make the website content more accessible for all users, we use Web Content Accessibility Guidelines (WCAG) 2.0. With evolving technology and frequently changing content, we are continually seeking out solutions to improve overall website content accessibility.

Should you experience any difficulty in accessing the website content while using adaptive technology, please contact us at the staffed phones below. Our team will gladly help you find information featured on the website.

If you have an emergency, call 911, the Police Department or the Sheriff's Office.

Website content assistance (questions about website content only) is available 24 hours a day, 7 days a week:
Monday - Thursday 7:30am - 5:30pm 423.479.9659 or via email
Website content assistance after-hours, please call 870.404.8154 - this website content assistance, after-hours number is for assistance with website content only.  It is not an emergency number. If you have an emergency, call 911, the Police Department or the Sheriff's Office.


The material in this website is the property of Cleveland Housing Authority, Brooks Jeffrey Marketing, Inc. and others. Reproduction or redistribution of any material, graphic elements or photographs without written consent from Cleveland Housing Authority or Brooks Jeffrey Marketing, Inc. is strictly prohibited.

Conditions of Use
No material from this website may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, non-commercial home use only, provided you keep intact all copyright and other proprietary notices. Modification of the materials or use of the materials for any other purpose is a violation of copyright and other proprietary rights. For purposes of this Agreement, the use of any such material on any other website or networked computer environment is prohibited.

Photo and Copy Credits
The photos and graphics featured in this site were furnished by Cleveland Housing Authority, Brooks Jeffrey Marketing, Inc. and others, and cannot be reproduced or distributed without written consent from Cleveland Housing Authority or Brooks Jeffrey Marketing, Inc.

Should you have any problems with this site, please contact Brooks Jeffrey Marketing, Inc.

Privacy Statement and Use of Information
Cleveland Housing Authority recognizes your right to privacy and protection of the information you provide us -- including your name, mailing address, e-mail address and telephone number.

When you visit our website or request information from Cleveland Housing Authority, we record your IP (Internet) address. Your trip through our website is recorded for traffic analysis. We analyze the traffic to our site to identify the most popular features of our site and to understand what browsers are used to view the site.

We do record e-mail and mailing addresses so that we may inform you of new services and news updates. If you prefer not to receive such mailings, please let us know.